Downtime of the IT infrastructure

Not only SBB but also ETH Zurich had to contend with IT disruptions today. The network has since been stabilised. However, certain restrictions are still possible.

ETH Main building

No e-mail reception, no access to the server, no VPN connection: severe network problems caused massive restrictions in ETH Zurich's IT system from late morning until lunchtime today. The causes are currently being investigated. According to Rui Brandao, Director of IT Services, a technical problem is probably the cause of the disruption. A cyber attack can be ruled out.

The network is now stable again. However, it may take a few more hours before all IT services are fully functional again.

The IT Service would like to thank ETH members for their understanding. The ITS Service Desk will be happy to answer any questions you may have.

Note on the translation

This text has been translated for your convenience using a machine translation tool. Although reasonable efforts have been made to provide an accurate translation, it may not be perfect. If in doubt, please refer to the German version.

Should you come upon significant translation mistakes, please send a short message to so that we can correct them. Thank you very much.

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