Digital Literacy

Aim: ETH leaders and staff think digitally and understand the opportunities, requirements, and challenges.

Information:

• For information about using Artificial Intelligence in your work, see the VPPL external pageArtificial Intelligencecall_made and Rectorate AI in Teaching and Learning webpages.
  
• The Compliance Guide provides information about digital topics including Information Security and Data Protection.
• The protected pageDigitalisation of the Administrationlock Strategy describes the vision and areas of action for the University's Administration.
• The Digital Transformation Committee webpage contains further information and news.

Aim: ETH staff use the right tools appropriately to exchange information and work together with others.

Information:

• All about Microsoft Teams (IT Knowledge Base)

ETH Training:

• Teacher-led external training can be organised by IT Services IT Procurement and Compliance team upon request: contact Katharina Leith.

External training:

• Microsoft Teams:
  • external pageCollaborating with Microsoft Teamscall_made (Microsoft Learn)
• Microsoft M365
  • external pageMicrosoft 365 Fundamentalscall_made (digicomp.ch)

Aim: ETH Information and systems are protected in accordance with the relevant regulations.

Information:

• the IT Services Information Security webpage includes informaition on Classification of information, using cloud services (including the cloud assessment process and protected pagelist of approved cloud serviceslock)
• The Legal Office's Data Protection webpage
• See IT Services IT Knowledge Base for information for new staff and topics such as managing your ETH password, Multi-factor Authentication and setting up Email security certificates.

ETH Training:

• external pageInformation Security Compliancecall_made e-Learning
• external pageInformation Security Essentialscall_made (in development)
• Data Protection Compliance e-Learning

Aim: Staff are equipped with the skills to identify, design and introduce transformative improvements leveraging digital opportunities.

Information:

• The Lifelong Learning Hub (L3H) ICT Community Academy includes information and courses about project management (this is currently only available to members of the Project Management Community). Contact Lionel Rosenfeld.

ETH training:

• Procurement of IT Services
• Leading Digital Projects (in development)

Aim: Analysts have the knowledge and skills to efficiently and safely acquire, combine, analyse and communicate information to support decision-making.

Information:

• For questions about Tableau as well as licenses and consulting, contact Institutional Research.
• SAP Analysis for Office is provided by CC SAP.

External training:

• Foundational self-paced online courses are available through the relevant providers, e.g. external pageTableaucall_made, external pageSAPcall_made, and external pageMicrosoftcall_made (e.g. external pagePower BIcall_made).

Aim: Staff are aware of their responsibilities in managing and archiving data and records. They select the right tools for each situation and use workplace IT, including ETH accounts, passwords, computing equipment, and relevant systems, effectively and securely.

Information:

• The IT Knowledge Base contains information about centrally provided hardware and software (including First steps with M365, VPN, Softphone, Mailbox and Printing) for existing and new staff (see First Steps)
• For advice on management of records and archiving, contact the Library's Archive team.

ETH training:

• Finance and Controlling offer diverse courses and Help for ETHIS and topics such as Export Control
• Corporate Communication's Web Team provides Help and training for ETH's official web content management system: Adobe Experience Manager (AEM)
• Training may be available on other core systems. Please see the internal course list or contact the responsible team.

External training:

• IT Services offers diverse both internal and external IT Training and Handbooks